WhatsApp for Business & Proprietary Chatbot Technology

Elevate your customer experience via WhatsApp for Business with Apex - An Authorised Whatsapp for Business Solution Provider

Why use WhatsApp Business?

Trust

Your business needs are secured with WhatsApp end-to-end encryption

180+

countries have users on WhatsApp

1.5 billion

people use WhatsApp every month

“Send notifications, customer service messages and essential information your customers need on WhatsApp” 

Automate dynamic support via Apex's proprietary machine learning chatbot technology

Let customers get in touch with you on the channel that is most convenient & relative

Create rich, branded experiences for your customers

Engage in contextual and media-rich conversations using images, audio, video, and location-based insights 

Participate in your customers world

Enhance your presence on the channels & platforms most important to your customers

Reduce input costs of Service/Call Centres

Reduce your support costs while dynamically improving your customer experience utilising our flexible ChatBot technology. Proactively reduce human resource & time needed to profile and validate customer queries

Customer Service

Acknowledge your customer’s preferences & improve engagement with customers who prefer real-time chat over voice calls

Take your communication layer to the next level utilising WhatsApp for business premium offers:

Branded experience

Build trust with your customers and showcase a branded experience with a Verified Business Profile

Simple Integrations

Easily send WhatsApp messages, images and files without having to manage hosting, scaling or constant software updates

Customer Centric

Offer your customer base and intuitive and easy to use channel that provides dynamic 2-way interactions and experiences

Improve your customers experience

Enhanced rich-media features can provide an opportunity to create those “wow” moments that strengthen customer relationships

Reduce unnecessary costs

Reduce missed appointments, delivery attempts, and support costs with an automated notifications

Enable Interaction

Enable a customer to confirm or reschedule an appointment or delivery from within the message

Engage your customers

Deliver timely notifications about pending appointments, arrivals, and more to keep your customers engaged

Get started now!
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